Here is the revised and professional version of HOTEL AVASA’s Privacy Policy, without emojis and with clear formatting for both website and print purposes:
Privacy Policy – HOTEL AVASA
At HOTEL AVASA, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.hotelavasaerode.com and make a reservation.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information to provide and enhance our services:
Personal Information
When you make a booking through our website, we may collect your name, email address, phone number, payment information, and any other details necessary to process your reservation.
Non-Personal Information
We also gather non-personal data such as browser type, IP address, device details, and user interaction data to improve website performance and user experience.
2. How We Use Your Information
Your personal information may be used for the following purposes:
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To process and confirm your booking
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To communicate with you about your reservation or inquiries
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To improve our website functionality and services
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To send newsletters, offers, or marketing content (only if you opt-in)
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To comply with legal or regulatory obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, your information may be shared in the following instances:
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Third-Party Service Providers: We may share data with trusted service providers such as payment gateways, customer support services, and marketing platforms strictly for the purpose of delivering our services.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
4. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no method of data transmission over the internet or electronic storage is fully secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, track site usage, and administer the website effectively. Cookies are small text files stored on your device to help us remember user preferences and usage patterns.
You may choose to disable cookies via your browser settings. However, doing so may limit certain functionalities of the website.
6. Cancellation and Room Changes
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Cancellation Policy: You may cancel your reservation up to 12 hours before the scheduled check-in time to receive a full refund. Cancellations made within 12 hours of check-in may result in cancellation charges. For further assistance, contact our customer support team.
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Room Changes and Upgrades: If you wish to modify or upgrade your booking, please contact the hotel directly. Such changes are subject to availability and may incur additional charges.
7. Guest and Booking Policy
To ensure a safe and comfortable stay for all guests, the following policies are strictly enforced:
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Mandatory ID Submission: All guests, regardless of booking platform, must present valid government-issued ID proof at check-in.
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Both Guests Must Provide ID: If more than one person is checking in, identification is required from each guest without exception.
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Advance Payment Requirement: Full payment for the stay must be made in advance at the time of booking or check-in.
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No Entry for Unmarried Couples: Reservations or stays involving girlfriends or boyfriends are not allowed. Couples must provide legal proof of relationship if requested.
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Prohibition of Illegal Activities: Any form of illegal activity on hotel premises is strictly forbidden. Violators will be reported to authorities, and no refunds will be issued.
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12-Hour Cancellation Rule: Cancellations made at least 12 hours before the check-in time will be eligible for a full refund.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.” Guests are encouraged to review this policy periodically to stay informed about how we are protecting their data.
11. Contact Us
If you have any questions about this Privacy Policy or if you wish to exercise your data protection rights, please contact us:
Email: hotelavasaerode@gmail.com
Phone: +91 96554 21919 / +91 75983 29898
Address:
EMM Main Street, Chennimalai Road,
Opposite Railway Station, Periyar Nagar,
Erode, Tamil Nadu 638001